11. Product Availability

"Ailəm Electronics" makes every reasonable effort to maintain accurate information regarding product availability.

However, inventory levels may change due to customer purchases, supplier availability, manufacturer updates, or other operational factors.

Displaying a product on our website does not guarantee that the item is currently in stock or immediately available for delivery.

If an ordered product becomes unavailable after an order has been placed, we may contact the customer to discuss available alternatives, revised delivery timelines, or order cancellation options.

12. Pricing

All prices displayed on our website are presented in the applicable currency unless otherwise specified.

While we strive to ensure pricing accuracy, pricing errors may occasionally occur due to technical issues, system updates, supplier pricing changes, or human error.

"Ailəm Electronics" reserves the right to correct pricing inaccuracies at any time before an order is accepted.

If a pricing error affects an existing order, we will contact the customer before proceeding with the order.

Unless explicitly stated otherwise, prices do not include optional services such as installation, configuration, on-site support, extended warranties, or additional accessories.

13. Quotations

Price quotations provided by "Ailəm Electronics" are valid only for the period specified within the quotation.

Unless otherwise stated, quotations may become invalid due to:

• Manufacturer price changes

• Exchange rate fluctuations

• Supplier availability

• Product discontinuation

• Market conditions

Quotations do not constitute a binding agreement until confirmed by both parties.

14. Orders

Customers may place orders through available communication channels, including our website, email, telephone, messaging platforms, or other approved methods.

Submitting an order represents an offer to purchase products or services but does not automatically create a binding agreement.

An order becomes accepted only after confirmation by "Ailəm Electronics".

We reserve the right to refuse or cancel orders where reasonably necessary, including but not limited to cases involving pricing errors, suspected fraud, stock shortages, legal restrictions, or incorrect customer information.

15. Order Confirmation

After receiving an order request, Ailəm Electronics may provide an order confirmation acknowledging receipt.

An order confirmation does not necessarily indicate final acceptance of the order.

Additional verification may be required before processing begins.

Customers are responsible for reviewing order confirmations carefully and informing us promptly of any inaccuracies.

16. Payment Terms

Payment methods may vary depending on the products, services, customer type, and available payment solutions.

Accepted payment methods may include:

• Bank transfer

• Card payment

• Cash payment

• Approved online payment solutions

• Other payment methods made available by Ailəm Electronics

Payment must be completed in accordance with the agreed terms before products or services are delivered unless alternative arrangements have been approved.

17. Invoicing

Invoices are issued in accordance with applicable accounting and tax regulations.

Customers are responsible for providing accurate billing information before invoice issuance.

Requests to modify invoice information after issuance may be subject to legal or administrative limitations.

18. Taxes

Where applicable, taxes, duties, and other legally required charges will be calculated according to the laws and regulations governing the transaction.

Customers are responsible for any taxes or governmental charges applicable to their purchases unless otherwise stated.

19. Promotional Offers

From time to time, Ailəm Electronics may offer promotional pricing, discounts, bundled offers, or limited-time campaigns.

Unless otherwise specified:

• Promotional offers cannot be combined with other discounts.

• Promotions apply only during the stated validity period.

• Promotions may be limited by available inventory.

• Promotional products may be subject to additional conditions.

"Ailəm Electronics" reserves the right to modify or discontinue promotional campaigns without prior notice where permitted by law.

20. Business Customers

Business customers may receive customized quotations, contractual pricing, service agreements, or procurement solutions based on their specific requirements.

Any special commercial terms agreed upon in writing between "Ailəm Electronics" and a business customer shall take precedence over these general Terms to the extent of any inconsistency.

21. Product Reservations

In certain situations, customers may request that products be reserved.

Reservations may require advance payment or a deposit, depending on the product category or supplier requirements.

Reserved products will be held only for the agreed reservation period.

If payment is not completed within the agreed timeframe, "Ailəm Electronics" reserves the right to release the reserved products for sale.

22. Order Cancellation

Customers wishing to cancel an order should contact "Ailəm Electronics" as soon as possible.

Cancellation requests may not be possible once:

• The product has been shipped.

• A special-order item has been procured.

• A customized product has entered production.

• Technical services have already commenced.

Where cancellation is accepted, any applicable refunds will be processed in accordance with our Return & Refund Policy.

23. Right to Refuse Service

Ailəm Electronics reserves the right to decline orders or discontinue services where there are reasonable grounds to believe that a transaction involves fraud, unlawful activity, abusive conduct, misuse of our services, or any violation of these Terms.

Such decisions are made to protect our customers, employees, business operations, and the integrity of our services.

24. Shipping & Delivery

"Ailəm Electronics" is committed to delivering products safely, accurately, and within the estimated delivery timeframe whenever reasonably possible.

Delivery times may vary depending on product availability, customer location, supplier lead times, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. "Ailəm Electronics" shall not be responsible for delays or additional costs resulting from incorrect or incomplete delivery details provided by the customer.

Risk of loss or damage transfers to the customer upon successful delivery or collection of the purchased products, unless otherwise required by applicable law.

25. Product Inspection Upon Delivery

Customers are encouraged to inspect products immediately upon delivery.

If any visible damage, missing items, or incorrect products are identified, customers should notify "Ailəm Electronics" as soon as reasonably possible.

Failure to report visible delivery issues within a reasonable period may affect the processing of certain claims.

26. Warranty

Warranty coverage is provided in accordance with the manufacturer's warranty terms, supplier agreements, or "Ailəm Electronics"' own warranty policy, depending on the product or service.

Warranty coverage generally applies only to manufacturing defects or workmanship issues occurring under normal operating conditions.

Warranty does not normally cover:

• Physical damage

• Liquid damage

• Fire damage

• Lightning damage

• Electrical surges

• Unauthorized repairs

• Improper installation

• Customer negligence

• Normal wear and tear

• Software issues not covered by warranty

Complete warranty details are available in our separate Warranty Policy.

27. Repair Services

"Ailəm Electronics" provides professional diagnostic, maintenance, repair, upgrade, and technical services for supported products.

Repair timeframes may vary depending on:

• Parts availability

• Device condition

• Diagnostic complexity

• Manufacturer requirements

• Customer approval

Customers authorize "Ailəm Electronics" to perform diagnostic procedures necessary to identify reported faults.

Additional repairs beyond the originally reported issue will not be performed without customer approval whenever reasonably practicable.

28. Data Recovery Services

Data recovery involves highly specialized technical procedures.

While "Ailəm Electronics" applies professional methods and industry-recognized recovery techniques, successful recovery cannot be guaranteed.

The probability of successful recovery depends on multiple factors, including:

• Type of storage device

• Physical condition

• Previous repair attempts

• File system damage

• Hardware failure

• Encryption

• Overwritten data

Customers acknowledge that no company can guarantee 100% recovery of lost data.

Separate terms governing data recovery services may apply.

29. Customer Data

During repair, diagnostic, upgrade, or data recovery services, customer devices may contain personal, confidential, or business information.

Customers are encouraged to create backups before submitting devices for service whenever possible.

Although reasonable measures are taken to protect customer information, "Ailəm Electronics" shall not be responsible for data loss resulting from existing hardware failures, software corruption, malware infections, storage degradation, or circumstances beyond our reasonable control.

30. Technical Support

Technical support may be provided through various communication channels, including:

• Telephone support

• Email support

• Remote assistance

• On-site support

• In-store technical assistance

Support availability may vary depending on business hours, service agreements, product type, and technician availability.

Certain technical services may require additional service charges.

31. Customer Responsibilities

Customers are responsible for:

• Providing accurate information regarding reported issues.

• Backing up important data whenever possible.

• Removing passwords where required for authorized diagnostics.

• Collecting repaired devices within the agreed period.

• Following product operating instructions.

• Using products in accordance with manufacturer recommendations.

Failure to fulfill these responsibilities may delay services or affect warranty eligibility.

32. Uncollected Devices

Devices left for repair should be collected within the period communicated by "Ailəm Electronics".

If a repaired device remains uncollected for an extended period despite reasonable attempts to contact the customer, the Company reserves the right to apply storage charges or take other actions permitted by applicable law.

33. Service Limitations

Certain services may be unavailable due to:

• Manufacturer restrictions

• Lack of replacement parts

• End-of-life products

• Safety concerns

• Technical infeasibility

• Legal restrictions

"Ailəm Electronics" reserves the right to decline services where completion is not reasonably possible or where performing the requested work could create unacceptable technical, legal, or safety risks.

34. Third-Party Components

Where customer-owned components or third-party hardware are used during repairs, upgrades, or custom computer assembly, "Ailəm Electronics" cannot guarantee compatibility, stability, or manufacturer warranty coverage unless otherwise agreed in writing.

Customers assume responsibility for risks associated with supplying third-party components.

35. Service Estimates

Any estimated completion times, repair costs, or service recommendations provided before diagnostic evaluation are approximate.

Final pricing and repair recommendations may change following detailed technical inspection.

Customers will be informed of significant changes before additional work is performed whenever reasonably practicable.

36. Intellectual Property

Unless otherwise stated, all content available on the "Ailəm Electronics" website, including but not limited to text, graphics, logos, icons, images, videos, product descriptions, documents, software, website design, and other materials, is the property of "Ailəm Electronics" or its respective licensors and is protected by applicable intellectual property laws.

You may access and use the content solely for personal, non-commercial purposes related to the legitimate use of our website and services.

You may not copy, reproduce, distribute, publish, modify, transmit, display, create derivative works from, or otherwise exploit any content without prior written permission from "Ailəm Electronics".

Unauthorized use of our intellectual property may result in legal action.

37. Acceptable Use Policy

You agree to use our website and services responsibly and lawfully.

You must not:

• Use the website for fraudulent or unlawful purposes.

• Attempt to interfere with the operation or security of the website.

• Introduce viruses, malware, ransomware, or other harmful software.

• Attempt unauthorized access to systems or accounts.

• Misrepresent your identity or affiliation.

• Use automated systems to collect website content without authorization.

• Engage in activities that negatively affect other users or the Company's operations.

We reserve the right to restrict or terminate access where misuse is identified.

38. Limitation of Liability

To the fullest extent permitted by applicable law, "Ailəm Electronics" shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of our website, products, or services.

This includes, but is not limited to:

• Loss of business

• Loss of profits

• Loss of revenue

• Loss of data

• Business interruption

• Loss of goodwill

• Loss of anticipated savings

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

39. Disclaimer

While "Ailəm Electronics" makes every reasonable effort to provide accurate information and reliable services, our website, products, and services are provided on an "as available" and "as applicable" basis.

We do not guarantee that:

• The website will operate without interruption.

• The website will always be free from errors.

• All information will remain continuously accurate.

• Every product will always be available.

• Every technical issue can be resolved successfully.

Information published on our website should not be interpreted as professional legal, financial, or technical advice unless expressly stated.

40. Force Majeure

"Ailəm Electronics" shall not be responsible for delays or failures resulting from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• Natural disasters

• Fire

• Flood

• Earthquake

• Pandemic

• War

• Civil unrest

• Government actions

• Utility failures

• Internet outages

• Transportation disruptions

• Supplier failures

• Cyberattacks affecting critical infrastructure

Where reasonably possible, we will make every effort to minimize the impact of such events.

41. Indemnification

You agree to indemnify and hold harmless "Ailəm Electronics", its directors, employees, partners, contractors, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

• Your violation of these Terms.

• Your misuse of our website or services.

• Your violation of applicable laws.

• Your infringement of third-party rights.

42. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Azerbaijan, without regard to conflict of law principles.

Any legal rights or obligations arising from the use of our website, products, or services shall be subject to the applicable legislation of the Republic of Azerbaijan.

43. Dispute Resolution

Ailəm Electronics believes that most disputes can be resolved through open communication and good-faith negotiations.

Customers are encouraged to contact us first to allow us the opportunity to resolve any concerns.

If a dispute cannot be resolved amicably, it shall be handled in accordance with the applicable laws and competent courts of the Republic of Azerbaijan, unless otherwise required by mandatory legal provisions.

44. Severability

If any provision of these Terms is determined by a court or other competent authority to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

The invalid provision shall, where possible, be interpreted in a manner that most closely reflects its original intent while remaining legally enforceable.

45. No Waiver

Failure by "Ailəm Electronics" to enforce any provision of these Terms shall not constitute a waiver of any rights.

Any waiver must be made expressly and in writing.

46. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Security Policy, Cookie Policy, Warranty Policy, Return & Refund Policy, Shipping & Delivery Policy, and any other policies published on our website, constitute the entire agreement between "Ailəm Electronics" and the user regarding the use of our website, products, and services.

These Terms supersede any previous understandings, communications, or agreements relating to the same subject matter unless otherwise agreed in writing.

47. Contact Information

If you have any questions regarding these Terms & Conditions, please contact "Ailəm Electronics" using the contact information published on our official website.

Our team will make reasonable efforts to respond to inquiries in a timely and professional manner.

Final Statement

At "Ailəm Electronics", we are committed to building long-term relationships based on trust, transparency, professionalism, and mutual respect.

These Terms & Conditions have been developed to establish clear expectations, protect both our customers and our business, and support the delivery of reliable technology products and services.

We appreciate your confidence in "Ailəm Electronics" and thank you for choosing us as your technology partner.